Thursday 2 August 2007

[INCIDENT 2007/003] August 2nd 2007 - Airconditioning failure

Incident log for August 2nd 2007
Attending: dwm, nick
Status: In progress
Transcript, times are in GMT+1:

  • [1126] Kalimdor rebooted, throttled CPU to 900MHz until aircon fixed.
  • [1005] Text to Jump support requesting urgent powercycle - worried about potential CPU busy-wait loop and resulting temperature spike.
  • [0955] Email to Jump support requesting powercycle.
  • [0950] Hard lock after attempted CPU throttling to avoid burnout.
  • [0940] Inspected temperatures on kalimdor - 80-85 degrees CPU. This with ondemand throttling!
  • [0156] Email from Jump informing of air conditioning failure in TFM8.